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MANAM INTELEE · Onboarding Agent

DUO

Digital, biometric, and assisted onboarding — intelligent KYC/AML document processing, Digital ID, and automated risk scoring at scale.

01 · Current State

Friction points detected.

Traditional onboarding journeys suffer from critical drop-off and slow manual verification that stalls growth.

60%

Critical drop-off

During identity verification.

48h

Latency delay

Average manual review per user.

02 · Core Abilities

AI-powered intelligence

AI Assistants

Conversational guidance throughout the onboarding journey.

OCR Extract

Instant, accurate data capture from official documents.

Live Detect

Ensures a real, physical person is present in real time.

Fraud Block

Pattern recognition that stops malicious actors instantly.

03 · Security Layer

Complete trust engine

  • Biometric authentication protocols
  • Multi-channel support (Web / App / Assisted)
  • Automated deduplication engine
  • Real-time risk assessment scoring
  • National ID & passport verification
Platform Capabilities

End-to-end orchestration

Customer Journey

  • Digital onboarding journeys
  • Product-based onboarding workflows
  • Dynamic form builder & autofill
  • Configurable & conditional logic
  • Save & resume functionality

Configuration & Admin

  • Multi-tenant configuration
  • Visual workflow designer
  • Rules & validations engine
  • Branding & custom theming
  • Comprehensive audit trails
04 · Analytics

Performance scorecard

Drop-off rate

-45%

Completion time

< 3 min

Approval rating

+30%

05 · System Integrity

Enterprise-grade infrastructure

AML

Anti-Money Laundering

Global watchlists and sanction-screening integration.

KYC

Know Your Customer

Automated identity validation against sovereign data sources.

RBD

Risk-Based Decisioning

Dynamic workflows based on real-time user risk scores.

CM

Consent Management

Immutable audit trails and fully explainable decisioning.

Achievements Unlocked

Superior growth.

3.5×

Speed Boost

Faster onboarding

99%

Ironclad

Fraud detection rate

+40%

Growth

Conversion lift

Onboard at the speed of trust

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Key Capabilities

  • Onboarding time: weeks → hours
  • Automated document classification & OCR
  • Real-time KYC/AML screening
  • eSignature & digital ID verification
  • Risk-based decision engine built-in
  • Full compliance audit trail

Use cases: Retail Banks · Wealth Management · Insurance · Fintechs

Digital & biometric ID

Biometric verification, liveness, and legally binding eSignatures in-flow.

Intelligent documents

Classifies, extracts, and validates any document format automatically.

Automated KYC/AML

Real-time screening against global watchlists, PEP, and adverse media.

Assisted onboarding

Agent-assisted journeys for the last mile, with the same automation behind them.