MANAM INTELEE · Conversational Agent
BOT
A unified, interactive conversational platform — voice, text, and video — that handles support, transactions, and self-service across every channel.
Meet
BOT
One assistant. Voice, text, and video.
Support that can’t keep up.
Queues build outside business hours, customers repeat themselves across channels, and agents drown in repetitive tickets.
55%
Repetitive load
Tickets that never needed a human.
24/7
Demand
Met by nine-to-five staffing.
One assistant, every channel
Omni-channel
Web, app, WhatsApp, and social in one thread.
Voice · Text · Video
Seamless across every modality.
Transacts
Completes real banking actions via APIs.
Human Handoff
Escalates with full context, instantly.
Context that follows the customer
- One thread across web, WhatsApp, voice & video
- Completes real banking actions securely
- Intent detection in 40+ languages
- Seamless human handoff with full history
- Learns within policy guardrails
Conversations and control
Conversations
- Natural dialogue
- Multi-modal
- Proactive nudges
- Personalization
- Multilingual
Control
- Policy guardrails
- PII redaction
- Escalation rules
- Audit logs
- Conversation analytics
Performance scorecard
Availability
24/7
Languages
40+
Support load
−55%
Safe, private, in policy
Data Protection
Automatic redaction of sensitive data.
Consent
Explicit consent capture and management.
Encryption
End-to-end encryption across channels.
Audit Trail
Every conversation logged and reviewable.
Always on. In context.
Available
Never offline
Languages
Global reach
Load
Less support strain
Always on. Always in context
Request a DemoKey Capabilities
- One assistant across voice, text & video
- Context carried seamlessly across channels
- Completes real banking actions via core APIs
- Intent detection with 40+ languages
- Seamless human handoff with full context
- Learns from every conversation, within policy
Use cases: Retail Banking · Wallets · Support Centres · Self-Service
Voice, text & video
One assistant across every modality, carrying context from channel to channel.
Transact, not just chat
Connected to the core and APIs to complete real banking actions, securely.
Seamless human handoff
Escalates to a human with full conversation context when it matters.
Continuously learning
Improves from every conversation while staying inside policy and compliance guardrails.