Journey to
Digital Transformation

Manam Infotech Digital Banking Platform empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. It unifies functionality from traditional core systems and new fintech capabilities into a seamless digital customer experience, drastically improving any customer channel.

5 essential steps of Digital Transformation Journey

  • LEGACY-MODERN INFRASTRUCTURE

    With fintechs, the systems can be replaced by a digital product-either built in or brought in from outside. Each system can be coupled with fintechs through application programming interfaces(APIs) to create a market-ready digital product. The banking infrastructure should be changed to flourish in next several years.

  • WORKFLOW OPTIMIZATION

    Digitization has made banking easier than never before. We can now automate previously done manuals, centralize all bank documents and related customer files into a master archive and also magnify bank-wide information sharing. We help you streamline different banking processes and our team of trained professionals are always ready to guide you through the whole automation process.

  • CUSTOMER CENTRICITY

    With fintechs, the systems can be replaced by a digital product-either built in or brought in from outside. Each system can be coupled with fintechs through application programming interfaces(APIs) to create a market-ready digital product. The banking infrastructure should be changed to flourish in next several years.

  • OFFER DIGITAL CHANNELS

    Customers demand speed, convenience and accessibility and banking is no exception. These demands translate to high expectations from the banking channel, digital and otherwise.Banks need to invest in and upgrade their repertoir of channels, especially digital. Digital channels like Mobile banking, Internet Banking, ATM banking and more enhance customer experience and minimise customer service problems. It increases customer engagement and engender loyalty and maximise profit per customer.

  • EVOLVE/STRATEGY

    Changes in IT, new products and services development and changing expectations for time-to-market will be key factors going forward. Banks should be concious that small digital players can gain market share faster and in a manner that is more disruptive to traditional banks.A new spirit of banking will lead the way to addressing market changes, becoming more agile, and improving openness in day -to-day business.