SpeechVox IP-PBX
SpeechVox IP-PBX, built on open source Asterisk platform, is a reliable, low-maintenance enterprise grade software IP-PBX solution, which can meet the needs of organizations of any size. It fully integrates voice communication, data communication and OA Application Software in an All-In-One box solution.
SpeechVox IP-PBX improves user experience with advanced telephony features, reliability and flexibility you would normally only expect from high-cost solutions. It offers both classical PBX functionality and advanced features, and allows seamless integration with TDM (T1, PRI, FXS, FXO), VoIP technologies (IAX, SIP, H.323), Analog lines and protects our customers from equipment vendor lock-in.
Product Highlights
1. Hybrid Network Modes (PSTN, VOIP or Both)
The SpeechVox IP-PBX can be integrated with different type of networks such as VoIP and PSTN.
2. Advanced Call Center Features
Speech Vox IP-PBX provides advanced call center features such as
. Full Featured A.C.D.
. Unlimited Call Queues
. Skill Based Routing
and many more...
3. Advanced call answering features
This feature enables a user to answer any ringing line within their pick-up group. Pickup groups may be defined with a group of extensions, to which the call pickup feature applies. If more than one line in the pickup group is ringing, the call that has been ringing the first is answered.
4. Unlimited extensions & voicemail
Create unlimited extensions with just a few clicks of the mouse! Each extension can be customised with dozens of options. SpeechVox IP-PBX can store unlimited hours of voice mail, dependent upon free disk space
5. Powerful Auto Attendant with Scheduler
SpeechVox IP-PBXs most powerful feature is its Auto Attendant. It serves as an automated receptionist that answers calls and provides a personalized message to callers with menu options to direct their calls. It gives your business a professional image and the benefits of a large enterprise PBX for a small price. SpeechVox IP-PBX Scheduler, an easy to use feature that lets you to create and schedule your call menus. For example, go directly to an IVR during weekends. It will make your phone work for you in your absence
6. Works with regular phone line or VoIP
The SpeechVox IP-PBX can be integrated with voip extensions or analog extensions
7. Name Directory
SVIP-PBXs advanced voice activated dialing facility allows callers to gain ready access to the resources they need through the convenience of natural voice commands or by using the touch tone keys on their keypads.
8. Call Conference
This feature allows the user to add a party by putting one call on hold while calling to the third party. If the third party accepts the call, all parties will be connected into one conference call. To drop the third party, the user presses the flash hook and is reconnected with the original party in a regular two-party call. If the user hangs up, all parties are released.
9. Unlimited user license
SpeechVox IP-PBX does not enforce any restriction on the number of users, with this product you get unlimited user license
10. Remote calling
SpeechVox IP-PBX does not enforce any restriction on the number of users, with this product you get unlimited user license
11. Fast, easy configuration via Web-based administration GUI
SpeechVox IP-PBX provides a robust web based administrative console through which you can manage the IP-PBX from a remote location and allows individual user to manage their personal configurations.
12. Voice Mail Management
SpeechVox IP PBX comes with voicemail storage with storage capacity of XXX hours and allows multiple modes of access for message retrievals
. Access from your office phone
. Access from any remote phone
. Access through web control panel
. Access through email as .WAV file
. Access message from FTP Server
13. Multi Branch connectivity
SpeechVox IP-PBX allows you to connect to your another branches using the same PBX
14. Strong Management Information System
SpeechVox IP-PBX provides a strong management information system, such as whom to dial if the caller wants to speak to someone in sales department
15. Computer Telephony Integration
Computer Telephony Integration is the ability of the phone system to interact with the company or employee computer system(s). An IP-based phone system is particularly well suited for CTI. SpeechVox IP-PBX Phones uses CTI to communicate with Windows, Linux and UNIX applications.
16. CRM Integration
With a few simple clicks, you can make your desk phone (hard or soft) integrate with your web browser, to make your PC browser open the contact window in few seconds. It enhances the customer service by:
. Drastically improve the quality of your customer database
. Improve employees overall productivity
17. Call Recording
SpeechVox IP-PBX allows a user to record the call whenever they will by a simple press of a button, It also allows the administrator to monitor and record agent calls.
18. Full Featured ACD
Automatic Call Distribution (A.C.D.) allows to route incoming calls to Users/Agents in many ways like first to pick gets the call, ring who has fewest calls or least recently called, ring in order/memory, ring one person at a time or ring a random person, etc. The GUI has a separate window for monitoring and managing the ACD queues. This shows the number of agents on duty and available, the number of unanswered calls in the queue, and the average and maximum wait times.
19. Hunt Dial Groups
SpeechVox IP-PBX allows to create a group and rings all of the extensions in the group simultaneously.
20. Block Number
SpeechVox IP-PBX allows users to block particular numbers.
21. Do Not Disturb listing
SpeechVox IP-PBX allows to create user to create a do not disturb listing.
22. Ability to use Softphones
SpeechVox IP-PBX works extremely well with software phones, thus reducing your cost drastically(as you do not need to buy a hardware phone).